1. Information We Collect
1.1 Personal Information:
We may collect personal information that you voluntarily provide to us when you interact with our Website. This information may include your name, email address, billing and shipping address, phone number, and payment details. We collect this information when you register an account, place an order, subscribe to our newsletter, or contact us through the provided communication channels.
1.2 Usage Information:
2. Use of Information
2.1 Personal Information:
We may use your personal information for the following purposes:
- To process and fulfill your orders and requests.
- To provide customer support and respond to your inquiries.
- To send you important updates, newsletters, and marketing communications.
- To personalize your user experience and improve our Website’s content and offerings.
- To analyze and track usage data to understand trends and improve our services.
- To protect our rights, prevent fraud, and comply with legal obligations.
2.2 Usage Information:
We use usage information to analyze and enhance the performance and functionality of our Website, diagnose technical issues, and improve our overall service.
3. Sharing of Information
3.1 Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our business and delivering services to you. These service providers may include payment processors, shipping carriers, email service providers, and marketing platforms. We ensure that these third parties only use your personal information in accordance with our instructions and applicable privacy laws.
3.2 Legal Requirements:
We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.
3.3 Business Transfers:
4. Data Security
5. Your Choices and Rights
You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the email or contacting us directly. Please note that even if you opt-out, we may still send you important non-promotional communications, such as order confirmations or updates.
5.2 Access, Update, and Deletion:
You have the right to access, update, or delete your personal information. If you would like to exercise any of these rights, please contact us using the information provided at the end of this Policy. We will respond to your request within the timeframes required by applicable law.
6. Children's Privacy
Our Website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.
7. Changes to this Policy
We may update this Policy from time to time to reflect changes in our privacy practices. The updated version will be indicated by an updated “Revised” date at the top of this Policy. We encourage you to review this Policy periodically for any changes. Your continued use of our Website after the revised Policy has been posted constitutes your acceptance of the changes.
8. Contact us
Effective Date: [22/06/2023]